|TSO and OGC announce successful author bids for ITIL Refresh books|
|We received a large number of bids from prospective authors of each of the five books in the current tranche of work in the ITIL Refresh development project. An evaluation team was formed to assess the bids and this comprised representatives from the project team including OGC and TSO, and from the stakeholder community through nominated individuals from the ITIL Refresh Board and the ITIL Advisory Group. The evaluation team meeting was held in London on 13th February and chaired by TSO. Each author bid for each book was assessed individually, whether as a solo bid or joint bid. The team voted on a one-member/one-vote basis to determine a shortlist of the 4 best bids for each title. Under the declared constraint that no single author or organisation may authoror co-author more than one book, the winning bids were chosen as follows:|
||Michael Nieves, Senior Manager, Accenture, USA|
Majid Iqbal, Project Scientist, Carnegie Mellon University, USA
||Colin Rudd, Director, ITEMS, UK|
Vernon Lloyd, International Client Director, FOX IT, UK
||Shirley Lacy, Director, ConnectSphere, UK|
Ivor Macfarlane, Director, GUILLEMOT ROCK, UK
||David Cannon, IT Service Management Practice Principal, HP Education, USA|
David Wheeldon, Director of Service Management, HP Education EMEA, UK
|Continual Service Improvement:|
||George Spalding, Executive Consultant, Pink Elephant, Canada|
Gary Case, Executive Consultant, Pink Elephant, Canada
|The ITIL Refresh Board would like to thank everyone who presented a bid for this tranche of work and the ITIL community for their continued support and contribution to the development of ITIL. There will be further opportunities for authoring later in the year.|
|For more information on the future development of ITIL and progress of the ITIL Refresh project please visit either www.itil.co.uk, www.itsmf.com or email the Project Support Office on firstname.lastname@example.org.|
|itSMFI will be providing regular communication updates throughout the ITIL Refresh project.|
TSO is the largest publisher in the UK by volume, publishing over 15,000 titles a year and providing a comprehensive range of document and publishing services. Privatised from HMSO (now OPSI) in 1996, TSO has a 200-year inheritance of secure, no-fail delivery, firstly as publisher to Her Majesty's Government and Parliament and more recently as publisher for more commercial organisations.
TSO is undertaking this procurement as part of its contractual obligation as the Official Publisher of the ITIL best practice guidance from the UK Office of Government Commerce (OGC). TSO also publishes other OGC guidance including PRINCE2, MSP, and M_o_R.
OGC's mission is to work with the public sector as a catalyst to achieve efficiency, value for money in commercial activities and improved success in the delivery of programmes and projects. OGC is committed to ensuring best practice standards are available to the UK public sector and its suppliers. Although the UK public sector is OGC’s primary interest, its best practice standards are used by public and private sector organisations all over the world. Organisations adopt these standards to help them deliver their programmes, projects and services efficiently and effectively.
OGC is the owner of ITIL. The official core ITIL publications are published by TSO and are Crown Copyright. Annex 2 lists OGC’s Trade Marks.
The IT Service Management Forum International (itSMFI) is the only internationally recognised and independent organisation dedicated to IT Service Management. It is a not-for-profit organisation, wholly owned and principally operated by its members. It provides a rich learning opportunity for IT Service professionals and provides the essential source of specialist knowledge and guidance to help successfully implement Best Practice IT service management.
ITIL is OGC’s best practice framework for IT Service Management. It was developed in the late 1980s by CCTA, now incorporated into OGC. The most recent refresh of the official ITIL publications took place between 2000 and 2004.
OBJECTIVES OF THE ITIL REFRESH
The purpose of the current refresh is to ensure that ITIL.
||Continues to be global best practice; i.e.: subject to international review by experts.|
|-||Meets the needs of business planners, strategists and managers who wish to ensure that services that support the business are delivered and managed in the most effective and efficient manner.|
|-||Remains fit for purpose, continuing to meet the needs of all stakeholders in service management, support and delivery.|